TaxFree Shopping – Bilingual Customer Representative

Bilingual Customer Representative
Full-time job or Part-time job
Face-to-Face Customer Service

-Full Time
-Looking for individuals with a can-do attitude and will take initiative
-Work Location: Grand Prairie Premium Outlets, DFW Airport and Grapevine Mills Mall OR
NorthPark Center, Dallas Gallerria and Highland Park Village

Job Purpose:

Interact with customers to provide information in response to inquiries regarding our process and our services with a positive customer-focused attitude.

Key Responsibilities and Accountabilities:

-Customer service driven environment in which patience and a positive attitude is a necessity
Ability to attain the knowledge of our processes and services and clearly communicate that knowledge to our wide array of customers
-Equipped with the ability to work in a fast paced, high pressure environment with a customer oriented focus
-Strong focus on accuracy when following process and regulation guide lines
-Basic computer knowledge and the aptness to learn new applications in a quick manner
-Strong attention to detail when handling money, reading receipts, obtaining reports, creating reports, and recalculating totals
-Flexibility of schedule to assist in day-to-day or special events
-Utilize time management skills during low volume business along with the ability to handle high volume business individually and as a team player
-Will be expected to help in marketing efforts

Preferred skills/experience:
-Basic computer knowledge (ipad, excel, word, typing, etc.)
-Customer service experience
-Cash handling experience