Mi Cocina – Host/Hostess

Title: 

Host/Hostess

Reports to: 

Manager/Restaurant Director

Summary of Position: 

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Schedule and Pay Range:

Host/Hostess primarily works during lunch and dinner hours.  This is a variable hour, non-exempt hourly non-tipped position.

Duties & Responsibilities:

  • Warmly and graciously greet all guests upon arrival.
  • When possible, open the front door for guests entering or leaving the restaurant.
  • When immediate seating is limited, record guest names and number of people in party.
  • Call out name and number of party when tables become available.
  • Provide guests with estimated waiting time.
  • Answer phone and provide superior customer service.
  • Accommodate special seating requests for guests whenever possible.
  • Seat guest guests based on guest preferences and balancing of customer flow in service stations.
  • Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
  • Relay messages to servers and bushperson’s as needed.
  • Thank guests as they leave and invite them to return.

Qualifications:

  • Minimum 17 years of age.
  • No previous restaurant experience required.
  • Must maintain a clean service area.
  • Be able to working in a standing position for long periods of time (up to 5 hours).
  • Be able to communicate clearly and effectively in the predominant English language of our guests.
  • Must be a team player and work in fast paced environment.
  • Must have exceptional grooming habits with a consistent positive and happy personality.
  • Food Handlers Certification

Apply in-store Monday-Friday, 3-5 p.m.