ecco – Keyholder

Overall Objectives: The Third Key shares in supervising the total sales management of the store and has a shared responsibility for the total performance of the store.

Essential Duties and Responsibilities:

  • Help to drive sales and manage the overall team selling effort in store to meet or exceed sales goals and objectives.
  • Assist in directing and managing the total operations of the store. This includes stock control and management, shipping and receiving, product replenishment and management, store cleanliness, store maintenance and upkeep, store supplies upkeep and management and ensure store physical inventory shortage results at or below company standards
  • Assist in ensuring compliance with all company policies and procedures through regular store management, staff meetings, and audits. Ensure all employee paperwork is completed accurately and on a timely basis.

Other Duties and Responsibilities:

  • Help to maintain an orderly system for planning, coordinating, and completion of tasks, which result in the achievement of goals and create a positive atmosphere to drive volume.
  • Assist in ensuring all applicable information is communicated to fellow management and employees.
  • Assist in ensuring all store employees provide a high level of customer service at all times. Exercise good judgement resolving customer service issues.
  • Maintain a positive attitude and make a valuable contribution towards maintaining ecco’s culture of passion, innovation and sustainability.
  • Other duties and/or special projects as assigned.

Minimum Qualifications:

  • High school diploma or GED equivalent
  • Valid driver’s license and 100% access to secure, reliable transportation and ability to make trips to the bank without any non-ecco employees in the vehicle.
  • Ability to effectively communicate the features and benefits of our brand and products to customers.
  • Basic computer skills
  • Ability to lift up to 50 lbs. on a regular basis.
  • Ability to climb ladders.
  • Ability to read, write and speak English at a proficient level.

Note: This job description does not exclude responsibilities not specifically stated that may become apparent during the execution of the duties of the position.

If any doubt about the interpretation of this job description exists, please notify your immediate supervisor.